Frequently asked questions.
To maintain transparency, every product is photographed and tested before dispatch. Customers are encouraged to record an unboxing video when receiving the product to avoid any misunderstandings.
* A Government ID proof (Aadhaar Card / Driving License / Passport)
All documents are used only for verification purposes.
We also record product condition before shipping to maintain transparency for both sides.
Our goal is to ensure you never lose rental time due to delivery delays.
In rare cases where manual review is required, it may take up to 12 hours. Customers will receive confirmation via WhatsApp, SMS, or email once the account is verified..
Transparent Damage protection
Every item is documented before and after rental to ensure fair damage evaluation.

Professionally maintained equipment
Every device is inspected, cleaned, and tested before dispatch to ensure reliable performance for your shoot..

