Customer Verification Policy
To prevent fraud and ensure safe transactions, customers may be required to complete identity verification.
Accepted Identification
Customers may be asked to provide:
- Aadhaar Card
- PAN Card
- Driving License
- Passport
Verification Process
[Your Brand Name] uses a third-party automated KYC verification system. Orders are only confirmed once the document matches the user profile.
Social/Professional Proof
For high-value equipment (e.g., Laptops/DSLRs), we may request a LinkedIn profile or Company ID to establish trust.
Right to Cancel
[Your Brand Name] reserves the right to cancel an order and refund the payment if the KYC documents are found to be suspicious, expired, or manipulated.
Verification Purpose
Verification helps:
- Prevent fraud
- Ensure safe rentals
- Protect equipment assets