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Customer Verification Policy

To prevent fraud and ensure safe transactions, customers may be required to complete identity verification.

Accepted Identification
Customers may be asked to provide:
  • Aadhaar Card
  • PAN Card
  • Driving License
  • Passport
Verification Process
[Your Brand Name] uses a third-party automated KYC verification system. Orders are only confirmed once the document matches the user profile.

Social/Professional Proof
For high-value equipment (e.g., Laptops/DSLRs), we may request a LinkedIn profile or Company ID to establish trust.

Right to Cancel
[Your Brand Name] reserves the right to cancel an order and refund the payment if the KYC documents are found to be suspicious, expired, or manipulated.

Verification Purpose
Verification helps:
  • Prevent fraud
  • Ensure safe rentals
  • Protect equipment assets